1.1. The Service Provider is Sailor Script Sp. z o.o. with its registered office in Bydgoszcz.

1.2. The Service consists of digital photo optimization using AI tools and the work of a graphic designer.

1.3. The condition for using the service is being at least 18 years of age.

2.1. The Client makes a payment for the selected service.

2.2. After the payment is credited, the Client receives an email with a link to a form through which they submit photos for processing.

2.3. The completed service (optimized photos) is sent to the Client’s email address provided during the order.

2.4. The standard turnaround time is up to 7 business days; however, the Service Provider reserves the right to complete the service within 30 days in special circumstances.

3.1. The Client declares that they hold the image rights and copyrights to the submitted photos.

3.2. Upon delivery of the completed, optimized photos, the Service Provider transfers to the Client full economic copyrights to the work, to the extent enabling its use for private purposes, in social media, and mobile applications.

4.1. The Service Provider guarantees that the service will be performed with due diligence, aiming to improve the aesthetics of the photos.

4.2. The Service Provider does not guarantee specific social results, such as increasing the number of matches, messages, or dates on apps like Tinder/Bumble. Profile effectiveness depends on many factors independent of the quality of the photos themselves.

5.1. Due to the nature of the provided Service (non-prefabricated service, prepared to the Client’s specific order, and the provision of digital content), the Client is not entitled to withdraw from the agreement without giving a reason, provided that the performance of the service has begun with the Client’s express consent (the moment the photos are submitted for optimization).

5.2. By accepting the terms, the Client confirms they are aware of the loss of the right to withdraw from the agreement upon full completion of the service by the Service Provider.

6.1. All inquiries regarding refunds and complaints should be sent electronically to: hello@tindermaxxing.ai.

6.2. The complaint should include the order number and a description of the objections regarding the performed Service.

6.3. The Service Provider considers complaints within 14 days. If the complaint is deemed justified, the Service Provider may improve the Service or issue a full or partial refund to the account from which the payment was made.

6.4. Refunds in justified cases are processed using the same method used by the Client for payment (e.g., refund to a payment card or bank account).